Are there any hidden costs?

There are no hidden costs. The package price listed on the website includes everything mentioned within the package. If you want additional Advanced support hours beyond what is included in the package, that is the only additional cost you may have. Advanced support is not necessary for the functioning of the website; it is used if you require frequent changes to the site and want us to handle them for you.

What is the price of additional Advanced support hours, and how can I purchase them?

The price for Premium support is $80 per hour. Once you inform us of the number of additional Advanced support hours you would like to purchase, we will send you a invoice for payment.

How long does the implementation of your website take?

The period from the moment we agree on collaboration to the implementation of the website itself is very short; everything can be completed within a few days. If you have a clear idea of how you want your website to look, what you want it to contain, and if you have prepared content for the site, it can be active within 3 days.

What is required for a website?

To operate a website, you need a domain and hosting. The domain is the website's address, while hosting is the server space where your website's data is stored and allows for the flow of information. Each of our packages includes hosting, and some also include certain domains.

Is there any contractual obligation?

No, our services are paid on an annual basis, so you do not have to renew the service after the annual subscription expires if you are not satisfied or no longer need it.

Do you provide services related to online advertising?

In order to offer clients a comprehensive service in one place, we have included services related to branding and advertising in our offer. We can provide support for advertising on social media platforms such as Facebook, Instagram, Twitter, and on Google platforms, including YouTube. Additionally, we offer advertising services through SMS and Viber.

I already have a website but would like to use your services. Does the website address change in that case? Do I need a different domain?

No, we will connect the website to your existing domain. You only need to change 2 parameters with the domain provider, which is a process that takes about a minute.

On the website, I saw it says "Money Back Guarantee within 30 days!" What does that specifically mean?

You have decided to use our services, we have created the website for you, and you have made the payment. If, within 30 days, you change your mind and decide that you no longer need the website, we will refund your money without any conditions.

When I want to make changes to the website, what do I need to send you?

The Premium support included in each package includes the option for us to make all the changes to the website for you. You need to email us at premium.podrska@siteweez.rs with clear information and explanations of what you want and how you want it changed. If you want to add content such as photos or text, you need to send them to us or direct us to where we can retrieve that content. It is essential that your explanation is as clear as possible, as it saves our support team time and allows you to have more Premium support time.